About Initiatives for Safety and Security at TASKAJI (Japanese)

Find Your Perfect Match

From Cleaning, Cooking, to Organizing Safe and Secure Housekeeping Service that You Can Afford

Be a housekeeper
  • yen~ Service Available
    The Industry's
    Most Affordable

  • Cabinet Secretariat Model
    Guidelines Sharing Economy
    Trust Mark

  • No. 1 in the
    "Housekeeping Service
    Companies" Ranking
    ※Nikkei DUAL, Nikkei BP, 2017

Scope of service

掃除

Cleaning

Keeping Your House Clean
for Healthier Life

料理作り置き

Cooking

From Meal for the Day
to Make-Ahead Meals for a Few Days

整理収納

Organizing

Organizing your house
for More Relaxing Place

洗濯

Laundry

Getting All the Laundry
Piled Up Done

Looking for a housekeeper

What is TASKAJI?

TASKAJI is a sharing economy platform where highly diverse and properly screened housekeepers
(=TASKAJI-san) and people who are looking for a housekeeper. You can choose your own housekeeping-partner based on review and profile.

Client Direct
contract
TASKAJI-san
  • TASKJI provides a matching place of clients and housekeepers.
  • Through your experience of perfect match, let's find the new scope of family
  • -From the nuclear family to the extended family-
タスカジさん作用風景

3 Features

業界最安値水準1,500円~

One of the lowest prices you can find starting at just @¥1,500/hour~

No agency fee. Contract will be made personally between you and the housekeeper. It allows reasonable price for you, and high wages for housekeepers.

豊富な業務範囲

Housekeeping and more!

Cleaning, cooking, and even pet care and child care… request all together without any additional fee.

安心・安全の制度

Safe and secure system

Reviews from other users will help you to choose a housekeeper

Worry-free platform with:
1. 3-step screening on housekeepers (ID and Visa check, face-to-face interview and skill check test)
2. Insurance up to ¥100,000,000
3. Reliable support center for smooth transactions

Initiatives for Safety and Security

TASKAJI has acquired the Sharing Economy Trust Mark.This indicates that the service complies with the standards set by the Sharing Economy Association, which is in accordance with the model guidelines of the Cabinet Secretariat.

TASKAJI-san's Registration Standards and Quality Control System

Confirmation of 3-step Registration

ID

Submit a photocopy of ID.

身分証明書

Interview

Have an interview with
the TASKAJI office.

面接

Test

Ready for work after
passing skills test.

テスト

Debut!

debut

Growth Opportunities

Training

Opportunity of training through Taskaji-Seminar

研修

TASKAJI-san's Community

How mutual follow-up works between TASKAJI-san.

タスカジさんコミュニティ

Review

Feedback through reviews

レビュー
Looking for a housekeeper

Find TASKAJI-san

Find TASKAJI-san
Near You

Here is the housekeeping service area.

Looking for a housekeeper

Message from our CEO

CEO

Sachiko Wada

TASKAJI is “housekeeping sharing service” which was launched in 2014.
I was a full time working mother and I found this needs of this service through my own experience. Nowadays the number of double income family is increasing and many families try to solve the problem of lack of manpower for housework by themselves. As the result, the burden of housekeeping is on female’s shoulders mainly and it will prevent for female to have career up, relaxed lifestyle, and having quality time. In order to let them have better work–life balance, housekeeping sharing is required. It may between partners and families, and also outsource is other option. Outsource housekeeping was not common in Japan and was not very easy. I wanted to make a safe system which people can easily get high quality housekeeping service with reasonable price like overseas.
That’s why I made this TASKAJI service.

Message from the
TASKAJI Office

Media Coverage

Publications

We adapt TASKAJI-san's knowledge on daily houseworks into books.

Other Services

FAQ

How about service hour range?
Each service will be in 3 hours. If you want to use over 3 hours, you should order contiguous two block. You chan use shorter than 3 hours, but there is no discount.
How is the price set?
Taskaji-san selects the price from among 6 price category.
Taskaji-san's pricing is initially restricted, and the maximum amount that can be set increases gradually with the number of reviews, the average value of reviews etc.
Please tell me the payment method.
Payment is by credit card (Visa and Master) only.
Please enter your card information registration when making a request. You do not have to enter it when registering your profile.
Please note that debit cards and prepaid cards (such as V Prika and au WALLET) can not be used for payment. Bank transfers and cash payments are also not supported.
However, please pay the transportation expenses directly to Tuscan at cash at the end of your work. The amount of transportation expenses will be displayed automatically in "Request details".
Will it be great value if I ask the same Taskaji-san on a regular basis?
There are "Spot" and "Regular (Weekly | Bi-Weekly)" on request, and requests for "Regular" can be used at a reasonable rate than "Spot".
Instead of setting Minimum usage count, if the number of cancellation exceeds the limit, you can cancel services for a fee.ex. Weekly Regular Request: 3 or more cancellation will be charged 1,200yen/service, Bi-Weekly Regular Request: 2 or more cancellation charged 1,200 yen/service.
Is transportation fee included in the price?
Please pay transportation fee to Taskaji-san directly in cash.
Transportation fee will be automatically calculated and displayed in the detail of the request so please pay in cash after service.
Are service hours fixed?
Yes, there are 3 basic time frames. Each of them is 3 hours fixed

AM:      9:00-12:00
PM:    13:00-16:00
Night: 18:00-21:00

It is possible to change the start time around 2 hours. Please send a message to Taskaji-san individually after sending the request and adjust. However, adjustment beyond 2 hours can not be done.
Please be aware, in case the basic time frame and actual work time frame does not overlap even by 1 hour, it will not be covered by damage insurance.
What job category can we ask?
Cleaning, organize, laundry, shopping, cooking, cook ahead, pet care (inside) and child care (parents accompanied). Each TASKAJI-san’s available job category is different, so please check in each TASKAJI-san’s profile page.
High-place work, dangerous work, outdoor work are basically excluded.
What types of people are registered as TASKAJI-san?
Various background people are registering such as those who have long experience as a housewife, qualified persons such as nutritionists and cooks who were engaged in catering professionals at nursery schools and school lunches and restaurants, those from the Philippines who are already working as housekeepers or English teachers in Japan, international students from overseas and office workers who like housekeeping.
For the TASKAJI-san’s registration, do you conduct any interviews or trainings?
Yes, we conduct 2-hour interview and orientation; at that time TASKAJI office check ID and VISA status. After the self-training with training video, we conduct 3 hours on the skill checking at the TASKAJI Tester and let Taskaji-san start working after passing it.
Reference: About training and test. (Japanese)
For what will the damage insurance be applied?
It will be applied to the damage of property and people hurt by TASKAJI-san in the service hours of the TASKAJI service category (cleaning, laundry, shopping, cooking, pet care (inside) and child care (parents accompanied). Maximum amount the insurance will pay is 10 million JPY for property and 100 million for people hurt by TASKAJI-san.

In case those accidents happens, please take picture of it and inform to Taskaji support center(support@taskaji.jp)
Until when can we make the reservation?
Up to 72 hours prior to the starting time is available for making reservations.However, it is possible to make "On-demand request" to Taskaji-san for the last minute schedule with less than 72 hours to go.
Cancellation policy?
There is 2 type of cancellation charge.

1. Just before cancellation (For onetime & repeat order)

Reservations canceled less than 72 hours before the service starting time will incur the following charges:

72-24 hours prior to the service       50% of service fee
After 24 hours prior to the service 100% of service fee

*Example: Order start form Saturday AM9:00, cancellation after Wednesday AM9:00 will incur.
Wednesday AM9:00~ FridayAM9:00 : 50% of service fee
Friday AM9:00~ : 100% of service fee


2. Cancellation of regular request (For regular request)

You can cancel Weekly order 2 times, and Bi-Weekly request once in every month without charge.

Weekly/Bi-Weekly request cancel charge:
¥1,200(*) per one cancel.
Please refer detail from here

*About regular cancel charge:
This charge amount is set for the difference between onetime request and regular request.
Can I get a trial?
There is no trial menu but there is one time order. Why don’t you try 2-3 TASKAJI-san to see how they are?

If you like one of them, make the regular request (Weekly or Bi-Weekly) to her for constant requests with more reasonable price.
Can I ask housekeeping service while I am out of home?
Yes only if your TASKAJI-san agrees.
It’s highly recommended to build trust first with several orders. If the TASKAJI-san loose the key which you leave her and have damage by third parties, it cannot be covered by the damage insurance.
Are there any recommendations for the security?
Please keep and lock valuable items* in the safe with your responsibility in order to prevent troubles.

*Valuable items: such as passport, credit card, bank ATM card, accessories more than 5,000 JPY, 500 yen coins…See also: Points to note when using for the first time. (Japanese)

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