"TASKAJI-san" TERMS AND CONDITIONS OF USE
The terms and conditions of use shown here (hereinafter referred to as the "Terms and Conditions") set forth the terms between TASKAJI Inc. (hereinafter referred to as the "Company") and house keepers (hereinafter referred to as the "TASKAJI-san(s) ") of “TASKAJI” (https://taskaji.jp)(hereinafter referred to as the "Service"), which is provided by the Company.
1. Agreement
  1. The TASKAJI-sans shall use the Service in accordance with terms set forth in Terms and Conditions here. The TASKAJI-sans may not use the Service without an effective and irrevocable agreement to the Terms and Conditions.
  2. By using the Service, TASKAJI-sans are considered to have made an effective and irrevocable agreement to the Terms and Conditions.
  3. If any part of the Service contains a separate set of Terms and Conditions, TASKAJI-sans shall agree to those terms in addition to the Terms and Conditions to use the Service.
2. Registration
  1. When registering information on themselves, the TASKAJI-san shall provide true, accurate, and complete information required, and be obligated to update this information to reflect any changes.
  2. When creating a password to use the Service, the TASKAJI-san shall be responsible for the security of their password. The Company can consider any and all actions conducted using a password as the actions by the TASKAJI-san associated with that password.
  3. Minors (under 20 (twenty) years of age) may not register as a TASKAJI-san, regardless of the consent of their legal parent or guardian.
  4. The TASKAJI-san registered with the Service may delete their account and withdraw at any time.
  5. The Company reserves the right to suspend or delete an account without prior notification to the TASKAJI-san, if the account has or is likely to violate their agreement to Terms and Conditions.
  6. The Company may delete accounts that have not been accessed for over 1 (one) year, without prior notification to the TASKAJI-san.
  7. All user rights of the TASKAJI-san within the Service will extinguish whenever their account is deleted. Deleted accounts cannot be recovered, even if the TASKAJI-san deleted their account by mistake.
  8. An account in the Service belongs uniquely to the TASKAJI-san. All user rights of the TASKAJI-san within the Service may not be transferred, lent, or inherited.
3. Schedule Management
TASKAJI-sans shall be responsible of updating and managing the schedules they list on the Service.
4. Dealings Between the TASKAJI-san and the Client
  1. TASKAJI-sans will be searched by the client using this Service (hereinafter referred to as the “Client(s)”) by the conditions desired set forth by the TASKAJI-san, as well as reviews and other criteria.
  2. TASKAJI-sans shall decide whether or not to take an offer and respond to the Client within 24 hours of receiving the offer. If a reply is not sent within 48 hours of receiving the offer, the TASKAJI-san shall be deemed automatically to have declined the offer.
  3. At the point which the TASKAJI-san accepts the Client's offer, an outsourcing agreement for house work business shall form directly between the TASKAJI-san and the Client. The Company shall be only responsible for matching TASKAJI-sans and the Clients, and will not be contracting party in outsourcing agreements or other agreements.
  4. TASKAJI-sans may cancel their house work business agreement with a Client, even after its formation. However, cancels within 72 hours of the start of the service shall not be canceled unless absolutely unavoidable. In this case, TASKAJI-sans will be required to pay the Company a penalty, set forth separately.
  5. TASKAJI-sans shall take full responsibility for any and all matters regarding their dealings with the Clients (includes, but is not limited to; registration, schedule management, search by terms desired, offers, cancellation, providing service, defect liability). The Company, as a general rule, will not intervene in trouble that may occur between the TASKAJI-san and the Client, and TASKAJI-sans shall not request that the Company resolve any troublesome situations.
5. Providing Service
  1. TASKAJI-sans shall be required to visit the home of the Client at the set time and conduct house work within the set amount of time, according to the agreement made with the Client through the Service.
  2. For specific house work rules, please refer to the "TASKAJI-san Manual".
  3. If the TASKAJI-san is late for an appointment, the TASKAJI-san shall inform the Client beforehand, either by phone or via the messaging function of the Service.
  4. The Company shall not be liable for any damages or trouble caused by the house keeping service conducted by the TASKAJI-san, including loss of keys or troubles when the client is away, and conflicts are to be resolved by the participating parties of the agreement, i.e. the TASKAJI-san and the Client
6. Review, Receipt and Inspection
  1. The TASKAJI-san shall receive an evaluation (hereinafter referred to as the “Review”) from the client on the Service within 48 hours of the end of their house work. If the client is home at the time the TASKAJI-san conducts house work, the TASKAJI-san is encouraged to ask the client to make a review on the spot.
  2. At the point which the client makes their review as stated in the previous article, the receipt and inspection of the house work by the TASKAJI-san shall be deemed to complete all house work relevant.
  3. If the Company judges, based on the client's review, that the house work was not properly completed by the TASKAJI-san, the Company may withhold payment to the TASKAJI-san.
  4. The TASKAJI-san may not object to neither the client's review nor the decision made by the Company based on the previous article.
7. Payment
  1. The Company shall pay the TASKAJI-san the amount paid by the client for the TASKAJI-san's house work, minus the fees required to use the service, set by the Company (click here for details on fees).
  2. The Company will pay the amount determined as stated in the previous article (month-end closing, payment on the 20th of the next month) to the bank account designated by the TASKAJI-san (the TASKAJI-san is responsible for the bank transfer fee).
  3. The TASKAJI-san may receive from the client the transportation cost from the nearest station or bus stop to the TASKAJI-san to the nearest station or bus stop to the location of the house work (the TASKAJI-san is responsible for transportation costs other than the train or bus lines to the nearest train station). This transportation cost will be paid on the day of the house work, before the house work, in cash, by the client.
8. Cancellation etc.
  1. The TASKAJI-san may cancel the outsourcing agreement for house work business with the client, even after its formation, as long as the TASKAJI-san has not yet accepted it.
  2. The TASKAJI-san shall not cancel the outsourcing agreement for house work business with the client up until 72 hours before conducting house work. However, exceptions may be made in unavoidable circumstances.
  3. The TASKAJI-san shall not cancel the outsourcing agreement for house work business with the client less than 72 hours before conducting house work. However, exceptions may be made in unavoidable circumstances. In this case, as a penalty for last-minute cancellation, information on last-minute cancellation will be displayed on the profile of the TASKAJI-san.
  4. The Company may delete the account of the TASKAJI-san that did not conduct the agreed house work without notifying the TASKAJI-san, without notification.
9. Privacy etc.
  1. The TASKAJI-san shall not leak private nor non-private information of the clients obtained through use of the Service provision.
  2. The Company may use private and personal information of the TASKAJI-san, within necessary boundaries in order to offer the clients the Service.
10. Forbidden Matters

When using the Service, the TASKAJI-san shall not conduct the following actions:

  1. Actions that violate laws, decisions or orders by court, or administrative measures with legal binding force.
  2. Actions that may violate public order or morals.
  3. Theft, eavesdropping, or other criminally punishable actions.
  4. Taking photos without consent of the client, and other actions that violate the privacy of the client.
  5. Actions that infringe on the Company's or a third-party's legal or contractual rights, including copyright, trademark rights, patent and other intellectual property rights, reputation rights, and privacy rights.
  6. Posting or submitting excessively violent expressions, crude sexual expressions, expressions that lead to discrimination by race, nationality, beliefs, gender, social status, or place of residence or birth, expressions that induce or encourage suicide, acts of self-harm, or drug abuse, and other expressions containing antisocial content that can make others feel uncomfortable.
  7. Posing as the Company or a third-party, or intentionally spreading false information.
  8. Actions that defame or undermine the trust of clients or other TASKAJI-san.
  9. Actions other than those set by the Company that exchange user rights of the content with cash, property or other economic profits.
  10. Using the service for purposes unintended by the Company, such as sales, advertisement, soliciting, and other for-profit acts (other than those allowed by the Company), acts of sexual nature, meeting or dating those of the opposite sex, or slandering or otherwise harassing other TASKAJI-san.
  11. Acts of cooperation to anti-social forces, including supply of profit.
  12. Religious activity, soliciting others to religious organizations.
  13. Illegally collecting, publicizing or providing personal information, registered information, or usage history of other people.
  14. Actions that hinder the network system of the Service, illegally operating the Service using technical measures such as bots and cheat tools, intentionally exploiting flaws in the Service, making unreasonable requests or inquiry to the Company (such as repeating the same question more than necessary), and other actions that obstruct the Company's operation of the Service or other TASKAJI-san's use of the service.
  15. Actions that support or induce actions stated in above (1) to (14).
  16. Actions otherwise deemed inappropriate by the Company.
11. Responsibilities of TASKAJI-san
  1. The TASKAJI-sans shall be completely responsible for their use of the Service, actions they perform on the Service, and results of their actions.
  2. In the event that the TASKAJI-san using the Service is violating the terms, the Company shall take necessary and appropriate action. However, the Company shall not be obligated to prevent or correct those violations.
  3. The TASKAJI-san shall immediately compensate any direct or indirect damages caused to the Company (including legal fees) caused by using the Services (including claims by third parties caused by the TASKAJI-san's use of the Service), as demanded by the Company.
12. Modification of the Terms and Conditions
The Company may modify the Terms and Conditions when the Company deems necessary,without providing prior notice to Users. The modification will become effective once the modified Terms and Conditions is posted on an appropriate location within the website operated by the Company. Users shall be deemed to have granted valid and irrevocable consent to the modified Terms and Conditions by continuing to use the Service. Users shall refer to the Terms and Conditions on a regular basis when using the Service, since a separate notification regarding the modification to Terms and Conditions may not be provided.
13. Service provision by the Company
  1. The TASKAJI-san using the Service shall be responsible for preparing and paying for necessary resources, such as a personal computer, a mobile phone, telecommunication equipment, an operating system, a means of communication and electricity.
  2. The Company may limit provision of the Service to the TASKAJI-san that meet criteria deemed necessary by the Company, such as age, identity verification, registration of some information, etc.
  3. The Company may change part of, change all of, or discontinue provision of the contents of the Service without prior notification to the TASKAJI-san, whenever deemed necessary by the Company.
14. Contents
  1. The Company shall bestow upon the TASKAJI-san un-transferable, un-sublicensable, non-exclusive user rights for content provided by the Company, for the sole purpose of using the Service.
  2. TASKAJI-sans shall not use the content of the service beyond the programmed modes of use (including, but not limited to copying, transferring, reprinting, or changing any part of the contents).
  3. TASKAJI-sans shall be responsible for backing up their own posted photos, text, and comments (hereinafter referred to as “posted content”). The Company shall not be obligated to back up the TASKAJI-san's posted contents.
  4. TASKAJI-sans shall retain their rights on their posted contents, and the Company shall not gain these rights. However, by posting posted contents, TASKAJI-sans are considered to have agreed to the Company using the posted content for service and promotion purposes (including the right for the Company to edit this content appropriately when necessary) at no cost, for an unlimited time, without geographic limitations.
  5. When necessary to confirm compliance to laws or terms, The Company may check the content of posted content. However, the Company shall not be obligated to perform such checks.
  6. The Company shall reserve the right to limit use of posted content on the service without prior notification to TASKAJI-sans, by means such as deleting posted content, when the Company deems posted content as violating laws or terms of use or as otherwise necessary.
15. The Company's exemptions
  1. The Company does not clearly state nor imply that the service (including this content) shall be guaranteed to be free of actual or legal defects (including safety, reliability, accuracy, integrity, compatibility to a specific purpose, defects related to security, errors, glitches, and infringements or rights). The Company shall not be obligated to remove the service of such defects upon provision of the service.
  2. The Company shall not be liable for any damages caused to the TASKAJI-san due to the use of the service. However, in the case that the service contract between the Company and the TASKAJI-san (including these terms) is considered a consumer contract under the Consumer Contract Act of Japan, this clause shall not be applicable.
  3. Even in cases that fit the conditions noted in above article 15(2), the Company shall not be responsible for damages caused to the TASKAJI-san in special circumstances (cases where the Company or the TASKAJI-san had, or could have foreseen the damage) due to a default of the Company or illegal activity by the Company caused by the Company's fault (excluding gross negligence). Furthermore, the limit of compensation for damages caused to the TASKAJI-san due to a default of the Company or illegal activity by the Company caused by the Company's fault (excluding gross negligence) is the amount of fees paid by the TASKAJI-san during the month the damages were made
16. Governing Law and Jurisdiction
The Terms of Use shall be governed by the laws of Japan. Where the Company has provided Users with a translation of the Japanese language version of the Terms and Conditions(hereinafter referred to as "Japanese Version"), the Japanese Version will govern the relationship between Users and the Company. In the event of a contradiction between the Japanese Version and a translation, the provisions in the Japanese Version shall take precedence over any other translation.In the case of any dispute arising out of or relating to the Terms of Use, the Tokyo District Court or the Tokyo Summary Court shall be the agreed upon exclusive court of jurisdiction for the first instance.
17. Contact means
  1. Communications from the Company to the TASKAJI-san regarding the service will be made through display in the appropriate location within the website run by the company, as well as any other means deemed appropriate by the company.
  2. Communications from the TASKAJI-san to the Company shall be made through the contact form located in the appropriate location within the website run by the company, as well as any other methods indicated by the company.
Subscribed on 11 July, 2014
Updated 6 June, 2019
 
TASKAJI Inc.