TASKAJI Inc.

Service Charge Billing

Equal to the prices shown on the “Search TASKAJI-san ” section on our service website.

Credit cards will be charged when clients leave a review (*) after a service.
(*）In case clients don’t leave a review within 48 hours after the service, credit cards will be charged automatically.

Transportation fees to TASKAJI-san (Referring to housekeepers, hereinafter referred to as “TASKAJI-san”) must be paid in cash on the day of service.

Due to the peculiarity of our product, it is non-returnable.
Our cancellation policy is as follows in accordance with the Terms of Service.

1. Within 24 hours of receiving a job request from a client, TASKAJI-san must decide whether or not to accept it and respond to him/her. In case TASKAJI-san doesn’t respond to a client within 48 hours of receiving a job request, TASKAJI-san will be deemed not to have accepted a request.
2. When TASKAJI-san accepts a request from a client, a bilateral contract for outsourcing housekeeping services is formed between a client and TASKAJI-san. We only provide opportunities for matching of both TASKAJI-san and clients, and we won’t become a party to any form of outsourcing contracts.
3. Even after a housekeeping service contract has been concluded, both TASKAJI-san and clients can cancel or alter it.
4. In case clients cancel a contract for outsourcing housekeeping service within 72 hours prior to the start of the service, a certain amount of cancelation fee shall be charged.

（Cancellation fee）

• In case clients themselves cancel a service within 72 hours prior to the start time of the service, the following amount shall be charged: 50％ of estimated service usage fee (Excluding transportation fees: the same applies hereinafter).
• In case clients themselves cancel a service within 72 hours prior to the start time of the service or cancel a service without notice (or if clients does not cancel the service before the start of TASKAJI-san's housekeeping service), the following amount shall be charged: 100％ of estimated service usage fee.

（Terms and Conditions for clients）
https://taskaji.jp/terms/ForClient

（Terms and Conditions for TASKAJI-san）
https://taskaji.jp/terms/ForKeeper

Transportation fees on the day of TASKAJI-san’s use of this service
Internet connection fees and other communication fees etc.(Which is required to view our website)

https://taskaji.jp/

Sachiko WADA（Name in the family register：Sachiko KIMURA）

301, iSmart Building, 2-26-1, Shiba, Minato-ku, Tokyo

https://corp.taskaji.jp/

info@taskaji.jp