Specified Commercial Transaction Act
Provider
TASKAJI Inc.
Product Name
Service Charge Billing
Selling Price
Equal to the prices shown on the “Search Taskaji-san ” section on our service website.
Time of Payment Payment Options

Credit cards will be charged when clients leave a review (*) after a service.
(*)In case clients don’t leave a review within 48 hours after the service, credit cards will be charged automatically.

Transportation fees to Taskaji-san (Referring to housekeepers, hereinafter referred to as “Taskaji-san”) must be paid in cash on the day of service.

Expiration Date of Application, Returns and Cancellation

Due to the peculiarity of our product, it is non-returnable.
Our cancellation policy is as follows in accordance with the Terms of Service.

  1. Within 24 hours of receiving a job request from a client, Taskaji-san must decide whether or not to accept it and respond to him/her. In case Taskaji-san doesn’t respond to a client within 48 hours of receiving a job request, Taskaji-san will be deemed not to have accepted a request.
  2. When Taskaji-san accepts a request from a client, a bilateral contract for outsourcing housekeeping services is formed between a client and Taskaji-san. We only provide opportunities for matching of both Taskaji-san and clients, and we won’t become a party to any form of outsourcing contracts.
  3. Even after a housekeeping service contract has been concluded, both Taskaji-san and clients can cancel or alter it.
  4. In case clients cancel a contract for outsourcing housekeeping service within 72 hours prior to the start of the service, a certain amount of cancelation fee shall be charged.

(Cancellation fee)

  • In case clients themselves cancel a service within 72 hours prior to the start time of the service, the following amount shall be charged: 50% of estimated service usage fee (Excluding transportation fees: the same applies hereinafter).
  • In case clients themselves cancel a service within 72 hours prior to the start time of the service or cancel a service without notice (or if clients does not cancel the service before the start of Taskaji-san's housekeeping service), the following amount shall be charged: 100% of estimated service usage fee.

(Terms and Conditions for clients)
https://taskaji.jp/terms/ForClient

(Terms and Conditions for Taskaji-san)
https://taskaji.jp/terms/ForKeeper

Additional Cost Other than Cost of Product
Transportation fees on the day of Taskaji-san’s use of this service
Internet connection fees and other communication fees etc.(Which is required to view our website)
Service Website
Representative
Sachiko WADA(Name in the family register:Sachiko KIMURA)
Address
301, iSmart Building, 2-26-1, Shiba, Minato-ku, Tokyo
Corporate Website
Contact